Women at Work: Factors Shaping Work–Life Balance and Job Satisfaction in the Financial Sector of Bilaspur City

The growing evidence of women involvement in the financial sector has raised a lot of concerns regarding work life balance and its consequences on job satisfaction. This paper analyses how the dimensions of the worklife balance influence job satisfaction amongst working women in the financial sector in Bilaspur city located in Chhattisgarh. Data were gathered using a questionnaire that was designed to collect primary data from 147 women workers who were to be surveyed in the field through face-to-face interviews. SmartPLS was used to analyze the data by means of partial least squares structural equation modeling (PLS-SEM). The results show that work-home conflict, home-work conflict, and communication permeability between work and family spheres have substantial negative impact on job satisfaction. Conversely, job satisfaction is significantly and positively improved through communication of work with family, spouse support, job involvement, and work flexibility. The model demonstrates a significant percentage of explanatory variance in job satisfaction, and it is proved that the concept of boundaries and roles is relevant in the Indian context of the financial sector. On the whole, the research paper highlights the significance of balancing work-life and enhancing organizational and family support networks to enhance job satisfaction of women professionals in high-demand service settings.