Digital Transformation in Employee Training and Development and Its Impact on Organisational Productivity

Workforce Digitalisation, Training and Development, Organisational Productivity, E-Learning, Textile Manufacturing, PLS-SEM, Industry 4.0

The rapid changes in digital technology have significantly influenced the manner in which manufacturing firms are developing their workforce skills, although its implications on productivity outcomes are still questionable, especially in India’s textile sector. This current study aimed to assess the influence of the four key dimensions of digital training and development, namely, learning platform infrastructure, the use of electronic learning, skill learning through technology, and learner engagement through digital technologies, in improving productivity in Amarjothi Spinning Mills Limited in Erode, Tamil Nadu, India to gather data for this study, a survey was carried out among 250 permanent employees in the organization using a stratified random sampling approach. The data was analyzed and hypotheses were tested using PLS-SEM through SmartPLS version 3.3.9.. It was revealed that all four dimensions had a significant positive impact on productivity. The combined effect of all dimensions accounted for 60.2% variance in productivity. Among these dimensions, digital learner engagement had the highest impact on productivity (β = 0.36, p < 0.001). The study offers valuable recommendations to HR professionals in the textile industry. It also contributes to the existing knowledge on digital HR practices in Industry 4.0.